Key principles that will help your clients learn and engage with the driver training you deliver.
Eight points to consider, when training people to develop and improve their driving skills.
- It’s important we express confidence in our ability to help the client.
- It’s paramount we express confidence in the clients’ abilities.
- Our non-verbal signals need to be consistent with what we say – tone of voice, eye contact and level of energy that we bring to our training sessions.
- Feedback should be elicited first from the client and then, when we give feedback, it needs to be specific, honest, personal, positive and includes the good and bad.
- Everyone is treated individually so we do not use a ‘one size fits all’ approach.
- We encourage improvement through challenges.
- We communicate our expectations through the energy that we bring to the training session, the words we say and the way we say them; we are building rapport.
- It is important that we are flexible and adaptable so that we can design and develop learning opportunities that fit the clients we are training.
If we are working with our clients and focusing on a client-centred approach to training the above points all fit the bill.
In addition, four key principles will ‘fit’ all our clients:
1. Everyone needs to work things out for themselves.
2. The experiences that our clients have, are remembered longer and in more detail, when we make them unusual or emotionally strong – and not just routine experiences.
3. Our clients need to feel emotionally secure and psychologically safe.
4. Our clients become more motivated when they are engaged and have some control over their learning.
If you want your clients to remain engaged with their learning, they must learn to make decisions that are relevant to their potential post-test experiences.
They are free to express themselves without undue criticism and are motivated to achieve their goals, which will allow them to achieve their full potential.
The fundamentals of lesson planning are based on your communication skills.
If you would like to know more about engaging your clients, then please do not hesitate to contact me and arrange a meeting.
You can find my latest workshop here, there are only 6 places left, act now to reserve your spot.
Recent reviews:
Was lovely to be back on a course ran by Graham As usual very informative & concise Plenty of interaction between the other course members. Many thanks Graham for an enjoyable day Regards Carol
I went on the course to bring myself up to speed on the standard check test. Graham did a brilliant job of presenting the course. There was interaction between attendees although I’m not confident in doing that. I learnt a lot on the course despite having a power failure 20 minutes before the end. Graham did say he would go through the last bit at a later date. Thank you Graham. Tony Benson
A great couple of days. Graham explained everything in a totally relaxed and friendly way, from which I gained a wealth of information. Would recommend to anyone looking for training. Barrington
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